Dear buyers:
★★Important Notice:
•Please make a clear note when placing an order or contact customer service to explain the required motor power (watts) and charging and discharging plugs!
•Please browse the battery parameters carefully before purchasing, choose the battery suitable for your device, and avoid purchasing mistakes!
•If you have any questions, please contact customer service.
About Delivery:
Ship from China:
1. We can ship by air duty-free to most European countries, Russia, Australia, the United States, Canada, etc.To other countries it depends , just confirm with us.
2. This fee does not include remote area fees. If your address is in a remote area, additional charges will apply.
3. If there are uncontrollable delays due to transportation reasons, please understand and wait patiently.
4.Please note that the product has not arrived but the logistics shows that it has been signed for. This is because the shipment was shipped from China and there is a transfer number. We will then promptly update your logistics tracking information within 15 calendar days after shipment. Please wait.
5. The battery is a special product, and all batteries need to go through multiple cycle tests before leaving the factory. Once the order is confirmed, the production and testing time takes about 3-5 days.
6. If you have other requirements, please let me know.
Factory supply 18650 cell electric bicycle battery 48V 52V 20Ah waterproof triangle lithium ion electric bicycle battery pack
Charger Plugs and Discharge Connectors Optional
1. Charger plug: The United States, the European Union, the United Kingdom, and the Australian plug are optional. If there is no requirement, it will be provided according to the country of delivery.
2. Discharge connector: If not required, the default female connector and additional male connector will be welded: 30A with XT60, 40A with XT90
3. If you have any requirements for this, please contact customer service and leave a message.
Guarantee
1) We provide 12 month for all electric bike batteries.
2) Any battery with quality problem within one month we can resend you a new one after provide your proof.
3) Any battery with quality problem within one year, we provide free repaired.
4) All our electric bicycle batteries with high quality cells and BMS, and they will be 100% tested before shipping.
Top brand lithium battery manufacturer in China, rest assured to buy.
We don't supply warranty service for the following situation:
1) The battery goes over the water.
2) The battery is broken by man-made.
3) The cells are burnt out after incorrect using.
4) Return the battery without reason.
5) Open a dispute without contacting us.
Feedback
1) Our battery can fit most of motor kit.
2) Please contact us If you can't confirm whether our battery can fit your motor.
3) If you have any problems please feel free to contact with us BEFORE you leave negative feedback or file a dispute.
4) Any problem is not a problem, as long as you contact us.
5) Your satisfaction and positive feedback is very important to us.
6) Please kindly leave us a positive feedback and 5 Stars if you are satisfied with our items and services.
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