Description
xTo buyers:
We only use brand new high-quality cells to make good products, and we are responsible to our customers. There is an old Chinese saying "you get what you pay for". Don't compare seemingly the same products. The prices are vastly different. If you want to be cheap for a while, you will suffer a big loss. Because you want to be cheap, maybe you buy the product is second-hand or low-capacity batteries. So please be sure to consult our customer service when buying expensive items, so that we can recommend the most suitable product for you according to your needs.
1. Charger Plug: US EU UK AU plugs optional, will provide according to delivery country if without requested.
2.We provide Andersen 2 connector on the battery ，If you need to customize other discharge plugs, please contact customer service or remarks at the time of purchase
3. If you have any requirement about this, please leave message in your order
Guarantee
We provide 1 year warranty for all electric bike batteries.
Any battery with quality problem in one month we can return the moneyafter you provide the proof.
After one month we can send BMS or cells to you for repairing, or you can send it back to repair as well.
All our electric bicycle batteries with high quality cells and BMS, andthey will be 100% tested before shipping.
We don't supply warranty service for the following situation:
1) The battery goes over the water.
2) The battery is broken by man-made.
3) The cells are burnt out after incorrect using.
4) Return the battery without reason.
5) Open a dispute without contacting us.
Feedback
1) Our battery can fit most of motor kit, exclude(not only) these:
2) Please contact us If you can't confirm whether our battery can fit your motor.
3) If you have any problems please feel free to contact with us BEFORE you leave negative feedback or file a dispute.
4) Any problem is not a problem, as long as you contact us.
5) Your satisfaction and positive feedback is very important to us.
6) Please kindly leave us a positive feedback and 5 Stars if you are satisfied with our items and services.
Warning
Do not immerse the battery in water or seawater, keep the battery stands by in a cool dry surrounding.
Does not use or leave the battery near a heat source as fire or heater.
Use the battery charger specifically for that purpose when recharging.
Do not reverse the position and negative terminals.
Do not connect the battery electrodes to an electrical outlet.
Do not discard the battery in fire or a heater.
Do not short-circuit the battery by directly connecting the positive and negative terminals with metal objects.
Do not transport or store the battery together with metal objects such as hairpins, necklaces, etc.
Do not strike, trample or throw the battery.
Do not directly solder the battery and pierce the battery with a nail or other sharp objects.
FAQ
Q: What type of this electric bike battery?
A:It is li ion battery,Chemical is Li(NiCoMn)O2.
Q: What is the difference between li ion battery,NI-MH battery and Lead acid battery?
A: E-bike Li-ion battery have longer cycle life,normal cycle life is 800-1000 times, and also with light weight,small size, No memory effect,Nontoxic, environmental friendly.
Q: What's temperature range of charge and discharge?
A:Charge Temperature: 0 to 45°C and Discharge Temperature: -20 to 65°C
Q: What kind of cells used on this electric bicycle battery?
Q: Do your e-bike battery come with charger?
A:All of our e-bike batteries come with charger.We have normal charger and fast charger.If you need fast charger please contact with us.
Q: Do your electric bike batteries come with BMS?
A:Yes, Our batteries all with SEIKO IC BMS, with stable performance.Which can protect the battery avoid short circuit,Overcharged,Over discharge and Over current.
Q: Can you provide OEM and ODM service?
A: Yes, We are a professional Electric Bike Battery manufacture with factory, which produce all kind of high quality E-bike lithium batteries as customers' requirements and designs, welcome to place OEM and ODM orders and visit our factory
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